16, 2022, growing frustrated with rising complaints from consumers about ongoing flight disruptions, a bipartisan group of 34 state attorneys general wrote a letter to Secretary Buttigieg, saying "the USDOT has yet to develop the ability to respond quickly enough to or coordinate effectively with our offices."Īmong several recommendations, the attorneys general wrote that "USDOT should require airlines to advertise and sell only flights that they have adequate personnel to fly and support, and perform regular audits of airlines to ensure compliance and impose fines on airlines that do not comply."
#Southwest airlines map cities software#
31, 2022, software and staffing issues forced Southwest Airlines to cancel 14,042 flights, or 72.3% of all canceled flights nationwide, leaving passengers stranded around the country.Īnd on Dec. Secretary Buttigieg's office confirmed to CBS News that Southwest Airlines is among the carriers under investigation but declined to name other airlines involved in the department probe or give a timeline for that process.īuttigieg explains why air travel headaches have continued 08:05Īccording to the DOT, from Dec. And when compared to the same period in 2019, before the pandemic, the number of cancellations was up 374%. The number of delays during those four days was 25% higher than in the same period last year. That's one in every 17 flights canceled outright. During that time, airlines canceled 6,346 scheduled flights. The pressure on the system became clear during a recent four-day period this summer: June 24-27, when 31,850 flights - a third of all flights nationwide - were delayed. But staffing shortages can make those worse. "Unrealistic scheduling practices"Īirlines often blame the weather for delays. It’s a gateway to the rest of the US and serves the west very well.CBS News analysis of the data provided by FlightAware shows that the number of delays caused by issues within air carriers' control has jumped from 5.2% in 2018 to 7.6% in 2023, a rise of thousands of delayed flights. LAX is by far California’s largest airport, serving about 1/3 of our total passenger traffic. LAX also serves many destinations in Asia, the South Pacific, Central and South America, Europe and the Middle East. Destinations Served: All major US airports, most US states and 15 California airports.International: Aer Lingus, Aeromexico, Virgin Atlantic, WestJet, Air Canada, Aeorflot, Air China, Air France, Air New Zealand, Air Tahiti Nui, Alitalia, All Nippon, Asiana, Austrian, Avianca, British Airways, Cathay Pacific, China Airlines, China Eastern, China Southern, Copa, El Al, Emirates, Etihad, EVA, Fiji, Finnair, Hainan, Iberia, Japan Airlines, KLM, Korean Airlines, LATAM, LOT Polish, Lufthansa, Norwegian Air, Philippine Airlines, Quantas, Qatar Airlines, Saudia, Viva Aerobus, Volaris, and Xiamen.
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